The issue has been resolved, and the data is now up to date on the platform.
Posted Oct 20, 2026 - 18:01 CEST
Update
We are continuing to work on a fix for this issue. We will update you as soon as possible with further information.
Posted Oct 20, 2026 - 17:23 CEST
Identified
Due to an incident reported by our provider we are experiencing an issue affecting the freshness of data in with our analytics capabilities used by Insights dashboards, exports and Shippeo Ai.
Some information, particularly order and container data, may be delayed and may not yet reflect the latest updates on the analytics. Certain analytics features such as Shippeo AI may also be temporarily unable to load the most recent data.
Our teams are working with our data-platform provider to restore normal updates as soon as possible
Posted Oct 20, 2026 - 12:55 CEST
This incident affected: Road features (Insights Dashboards) and Ocean features (Insights Dashboards).